Shipping Policy
Thank you for shopping with AyurvedMart. This Shipping Policy outlines the terms and conditions regarding the shipment of products ordered from our website, ayurvedmart.com. By placing an order with us, you agree to comply with the terms and conditions mentioned below.
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Order Processing: a. All orders placed through our website will be processed within 1-2 business days from the date of order confirmation, subject to product availability. b. We strive to process and ship orders promptly, but please note that unforeseen circumstances or peak seasons may result in slight delays. We appreciate your understanding in such cases.
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Shipping Methods and Carriers: a. We offer multiple shipping methods to cater to different delivery preferences. The available shipping methods will be displayed during the checkout process. b. The shipping carrier(s) we utilize may vary depending on the shipping destination, package weight, and other relevant factors. c. Once your order is shipped, you will receive a shipping confirmation email containing the tracking details, allowing you to track the progress of your package.
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Shipping Rates and Delivery Timeframes: a. Shipping rates are calculated based on various factors, including the destination, package weight, and selected shipping method. The applicable shipping charges will be displayed during the checkout process. b. Estimated delivery timeframes will be provided during the checkout process and may vary depending on the shipping destination and the selected shipping method. c. Please note that any customs duties, taxes, or additional fees imposed by the destination country are the sole responsibility of the recipient.
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Shipping Restrictions: a. We currently ship to select countries and regions. The available shipping destinations will be specified during the checkout process. b. Some products may have specific shipping restrictions due to legal or regulatory limitations. If any restrictions apply to your selected products, you will be notified during the checkout process.
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Order Tracking: a. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the shipment. b. You can also track your order by visiting the "Order Tracking" section on our website and entering your order details.
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Order Modifications and Address Changes: a. If you need to modify your order or change the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been shipped yet.
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Non-Delivery or Lost Packages: a. In the event that your package is not delivered within the estimated timeframe or is deemed lost, please contact our customer support team. We will initiate an investigation with the shipping carrier and take appropriate actions to resolve the issue.
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Returns and Refunds: a. For information regarding returns and refunds, please refer to our Returns Policy.
Please note that this Shipping Policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates.
If you have any questions or require further assistance regarding our shipping policy, please contact our customer support team at [email protected].
Thank you for choosing AyurvedMart. We appreciate your business and look forward to serving you.